TfL figures show the number of drivers in London is falling, while the Underground and Bus use is surging – 3.7 million people use London Underground every day and 6.4 million take a Bus. Throughout the second half of 2013, we asked work.shop.play. members who lived and/or worked in London, how they travelled around the capital in a series of surveys about their London Journeys. To echo Boris Johnson, London Underground and the Bus are the beating arteries that keep the capital moving, whereas cars, and to a lesser extent national rail, play more of a role in taking Londoners away from the capital or bringing non-Londoners into the capital.

We focused on the most habitual journey; the commute. With 49% of London commuters using London Underground every day, 24% using Bus and 24% using national rail, we’ve concentrated on these groups rather than the 12% who commute by car.

Through this research, we know exactly how they get to work, what forms of transport this involves and the crossover between different transport types, we know what they do during the journey, what they’re thinking about, and even how they feel.

Solus Tube

Tube All Eyes On London

London Underground, voted London’s 2nd most iconic feature and favourite form of transport, is integral to London’s transport system. Half of London’s commuters use the Tube to travel to work each day, with nearly 50% of these being solus users and not using any other form of transport. These solus users typically live in inner London – with nearly half getting on the Underground in zone 2 – and have a commuting time of 43 minutes door to door.

Using insights from our work.shop.play. panel of over 7,000 Londoners and industry standard data, we’ve created a video, illustrating the typical solus Tube commuter’s journey to work.

Bus and Tube

Bus and Tube All Eyes On London

Another icon of London and hailed by Boris Johnson as ‘the pulsing red arteries of the capital’, Buses are London’s workhorse. Buses carry 1 in 4 London commuters to work every day, with nearly 47% of these commuters also using the Tube during their journey. These Bus and Tube commuters are the youngest commuters. They are most likely to live in outer London, and get the Bus to travel to a Tube station, usually one that’s in zone 3 or 4 taking 55 minutes door to door.

Using insights from our work.shop.play. panel of over 7,000 Londoners and industry standard data, we’ve created a video, illustrating the typical Bus and Tube commuter’s journey to work.

Rail and Tube

Rail and Tube All Eyes On London

National Rail carries 1 in 4 London commuters to work every day. Exactly 50% of Rail commuters also get on the Tube during their journey to work, making the Underground an absolutely integral part of National Rail commuting. These Rail and Tube commuters are most likely to live outside of London. They take National Rail to a Tube station, with the vast majority getting on the Underground in zone 1. They have the longest commuting time of just over an hour from door to door.

Using insights from our work.shop.play. panel of over 7,000 Londoners and industry standard data, we’ve created a video, illustrating the typical Rail and Tube commuter’s journey to work.